Dc24V 80Mm Aluminium Led Pixel Light Source From Architectural Lighting Manufacturer 

product details

• The installation accessories

• DC24V-400W LED POWER SUPPLY +DMX512-RGB CONTROLLER

• 

Project Show

Q1. How can we know the product quality?

A1:We suggest you to order a sample to test first. Or you can send us email for detail photos for checking if you cannot get enough information in the product page.

Q2. Is it the final price in the price list?

A2: The price is for reference. According to your quantity and models, we will offer you a best price.

Q3. When can we get reply after sending you the RFQ?

A3: Our working time is 8:00am. - 7:00pm. , Monday to Saturday. Your RFQ will be replied immediately during working time, in 24hours during non-working time

Q4. Can I get free samples?

 A4: Yes, some samples are free for customer, but you need to pay for the express fee. For details please contact us.

5. Can we get support if we have our own market position?

A5: We are welcome distritution partner from all over the world 

Q6. Is there cheap shipping cost to import to our country?

A6: For small order, express will be faster but the shipping cost will be expensive, post air mail will be cheaper but will take 1-2 month of shipping time. And for bulk order, sea shipping way is best but take much time. For urgent orders, we suggest via air to airport plus our ship partner send to your door.

Q7. Can you offer OEM/printing logo on samples?

A7: Yes, but prices is different according to different logo styles such as letters, photo, size, colors and so on. For more detail please send message to our sales service.

Q8. Can we visit your factory?

A8: Yes. Due to too many visiting requirements, you need to make an appointment with our sales service.

Q9. Can you provide us product’s pictures?

A9: Yes, for online resellers we will provide you the product’s pictures. However, you need to send us your webpage or place an order from us.

Q10. What about the lead time?

 A10: Sample needs 1-2 days, mass production time needs 1-2 weeks for large order quantity .

Q11. How to proceed an order

A11: Firstly, let us know your requirements or application.
Secondly, We quote according to your requirements or our suggestions.
Thirdly ,cleint  confirm the samples  or PI and pay deposit
Fourthly We arrange the shipment 

Q12. Do you offer guarantee for the products?

A12: Yes, we offer 3years warranty to our products.

Q13.  How to deal with the faulty?

A13: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.3%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.