If your account was banned by the system, it may be because:

1. The account has posted sales or other sensitive information with your buyer account. Please be noted that the buyer account shall be not allowed to post sales information on the platform.

2. The account has sent phished inquiry email or message to suppliers.
 
If your account was banned for no reason, please contact our staff by email: buyer@lightstrade.com.

Please feel free to contact us: buyer@lightstrade.com